
Let’s look at how we can fix issues with 123RF
First, check the outage graph. If many users report issues, the platform may be experiencing a service outage affecting downloads, searches, or account access.
- Refresh the page or restart the app
- Clear browser cache and cookies
- Check your internet connection
- Log out and back into your account
- Try a different browser or device
- Disable browser extensions that may interfere with downloads
FAQ
How do I know if 123RF is down?
Check the outage graph to see if other users are reporting issues.
Why can't I download assets from 123RF?
This may be due to platform outages, account issues, or temporary download restrictions.
Why are searches not working?
Search functionality may be affected by service disruptions or maintenance.
What can I do if 123RF is not working?
If many outages are reported, you will likely need to wait. Otherwise, try clearing cache, logging in again, or switching browsers.
Can outages affect licenses or purchased assets?
Outages usually affect access to the platform but do not impact your existing licenses or purchases.

