DALL-E down? Current outages and solutions
DALL-E seems to be online
How to fix problems with DALL-E
Start with the outage graph above. AI services fail in a particular way: the page loads, the answer never arrives. That is usually capacity rather than a fault, and it clears on its own.
- Send a shorter message - long prompts are the first thing dropped when DALL-E is busy
- Start a new conversation; a single broken thread can fail while the rest works
- Sign out of DALL-E and sign back in
- Clear your browser cache and cookies, then open DALL-E again
- Check whether DALL-E has a status page for paid plans
- Restart your device - it clears more temporary faults than it has any right to
Frequently asked questions about DALL-E
Why does DALL-E stop halfway through an answer?
Long answers are generated in pieces, so a hiccup mid-stream cuts one off. Asking again, or asking for something shorter, usually gets a complete reply.
Are my conversations lost during an outage?
Normally not. Conversations are stored on the service side and reappear once DALL-E is back. A reply that never finished is the part you may have to ask for again.
How do I know if DALL-E is down for everyone?
Look at the outage graph above. A sudden spike in reports means the problem is on the DALL-E side and there is nothing to fix at your end. A flat graph points at something local - your connection, your device, or your account.
DALL-E is down. What can I actually do?
When the reports are widespread, waiting is the honest answer - the service is being restored by people who already know about it. Before you settle in, it is worth checking your internet connection and reloading DALL-E once, because that rules out the handful of causes that look identical from your side.
Why is DALL-E working for other people but not for me?
Outages are often partial. They can hit one region, one platform, or one group of accounts while everything else carries on. Your own connection, an old app version or a cached login can also produce a problem only you can see.