Microsoft Teams down? Current outages and solutions
Microsoft Teams seems to be online
How to fix problems with Microsoft Teams
Start with the outage graph above. A call that will not connect and a call that connects badly are different problems, and the outage graph tells them apart.
- Try joining from the browser instead of the Microsoft Teams app
- Check your camera and microphone are not held by another program
- Try Microsoft Teams on mobile data instead of Wi-Fi, or the other way round
- Ask someone else on the call whether they can hear you
- Make sure the Microsoft Teams app and your browser are up to date
- Restart your device - it clears more temporary faults than it has any right to
Frequently asked questions about Microsoft Teams
Everyone sounds robotic. Is Microsoft Teams down?
Poor audio is usually your connection rather than an outage. A genuine outage stops the call from starting at all, or drops everyone at once.
Can I still dial in by phone?
Many services keep phone dial-in working when the app is struggling, because it runs on separate infrastructure. It is worth trying before you give up on the meeting.
How do I know if Microsoft Teams is down for everyone?
Look at the outage graph above. A sudden spike in reports means the problem is on the Microsoft Teams side and there is nothing to fix at your end. A flat graph points at something local - your connection, your device, or your account.
Microsoft Teams is down. What can I actually do?
When the reports are widespread, waiting is the honest answer - the service is being restored by people who already know about it. Before you settle in, it is worth checking your internet connection and reloading Microsoft Teams once, because that rules out the handful of causes that look identical from your side.
Why is Microsoft Teams working for other people but not for me?
Outages are often partial. They can hit one region, one platform, or one group of accounts while everything else carries on. Your own connection, an old app version or a cached login can also produce a problem only you can see.