Black Desert Is Down? Outage Updates and Fixes
Black Desert seems to be online
How to fix problems with Black Desert
Start with the outage graph above. Game outages split cleanly in two: the game will not start, or the game runs but the online part does not.
- Check whether Black Desert starts at all, or only fails to connect
- Look at the platform status as well as the game itself
- Restart Black Desert completely rather than returning to the menu
- Verify or repair the game files if your platform offers it
- Check for an update that has not applied
- Restart your device - it clears more temporary faults than it has any right to
Frequently asked questions about Black Desert
Will I lose progress if Black Desert goes down mid-session?
Progress saved on the server is safe; anything since your last checkpoint may not be. Games that save locally are usually unaffected entirely.
Am I banned, or is it an outage?
A ban gives you a message that says so. An outage gives you timeouts and connection errors, and other players are reporting the same thing.
How do I know if Black Desert is down for everyone?
Look at the outage graph above. A sudden spike in reports means the problem is on the Black Desert side and there is nothing to fix at your end. A flat graph points at something local - your connection, your device, or your account.
Black Desert is down. What can I actually do?
When the reports are widespread, waiting is the honest answer - the game is being restored by people who already know about it. Before you settle in, it is worth checking your internet connection and reloading Black Desert once, because that rules out the handful of causes that look identical from your side.
Why is Black Desert working for other people but not for me?
Outages are often partial. They can hit one region, one platform, or one group of accounts while everything else carries on. Your own connection, an old app version or a cached login can also produce a problem only you can see.