Gmail not working? See other users’ reports
In the chart above, you can see the reported Gmail outages for today and yesterday. If you’re also experiencing problems, use the buttons above the graph to let other users know that the outage is very likely on the side of Gmail itself, and therefore the problem is not on their device.
If it’s a problem with a specific feature, post in the comments below the article. Someone else may have encountered a similar problem and can advise on how to possibly resolve it.
Reporting a service that isn’t working will also help other users who won’t then try to fix the problem on their phone, tablet or computer, as the fault will obviously be elsewhere and will need to wait for a solution.
📝Table of Contents
Quick Gmail availability check
Here you can check the availability of “https://mail.google.com/mail/”, the web version of Gmail.
During the check, we will connect to the website and see if it is working. If everything is successful (i.e. the page loads fine without errors), the check is successful.
On the other hand, if the page doesn’t load or the connection takes too long, which in practice is a situation where the site doesn’t load even for the user, the check fails. It is also always possible that the service will start blocking similar checks, which will then result in a failed check even though the site is working properly.
During the check, only whether the website is working is addressed, i.e. not applications or other services.
If something is not working or the service is unusable for another reason, you can report it at the top of this page, or describe the problem in the comments, and someone who has encountered and resolved it can let you know how to proceed.
You can also try the tutorials and solutions described below, which are more general but will solve most Gmail problems.
Gmail on Twitter
You can find the official Twitter/X feed for Gmail here. If the service is experiencing a major outage, you’ll likely find out here as well:
How to resolve outages with Gmail
Gmail is one of those things that is common to almost everyone; whether you use a Mac, PC, iPhone or Android, work from home or go to a corporate office, chances are you have at least one Gmail account that is automatically created for you when you set up your Google account. And that means you’ve almost certainly encountered some sort of glitch that has caused Gmail to not work properly.
Gmail may not work for a number of reasons, but the good news is that there is something you can do about many of these reasons to get emails coming in and out again. We’ll take a look at how to fix a broken Gmail, but also how to know that nothing can be done about the outage, and therefore you’ll need to wait.
See what other users are reporting
First,see if others are experiencing outages. At the top of this page (which you can also quickly get to by clicking here), you’ll find a graph of reported outages from other users. You can then report yourself if you are experiencing an outage or problem. You will then find comments below where you can describe the problem in more detail.
If you see more outages, it is likely that others are experiencing problems as well, and you may need to wait. Conversely, if you don’t see any reports, it’s more likely to be a problem on your device that can be resolved.
Close and reopen Gmail
If Gmail isn’t working, it’s often enough to simply close and reopen it. If you’re in a web browser, close it, reopen it and go back to the Gmail website. If you’re on a mobile device, close the app and relaunch it.
Try Gmail in another browser
You can often find out if it’s a bug on your device or a Google/Gmail outage by trying to open Gmail in a different browser or on a different device. If Gmail works on one device but not another, it’s more likely that the problem is only on that device.
Same if the service works in one browser but not in another. You can figure out the exact reasons for the outage another time, but at the very least, you can work for the moment.
On the other hand, if the service doesn’t work anywhere at all, it’s very likely that the problem isn’t on your end, but a larger outage that Google will have to fix.
Free up space on Google Drive / Google Drive
Google Drive is also created when you set up Gmail or any Google account. It’s a repository where you can send files to cloud storage, and in turn download them from anywhere, but also create Google Docs, which serves as a great alternative to Microsoft’s Office suite.
You can find Google Drive here, and you need it because its capacity is not unlimited. If you’re only using Gmail, the 15 GB you get for free will last you a really long time, but if you’re actively using Google Drive as well, it’s possible that the problem with Gmail not working is just that your Google Drive is full.
Make sure you have a solid internet connection
The Gmail outage may not be on Google’s end, but on the end of your internet connection provider. So check to see if you have a strong connection and if you connect to other services just fine.
If not, visit today’s internet outage page, for example, because the problem is probably a bad connection and not Google.
If your internet isn’t working, try another connection method, such as mobile data.
Restart your computer or other device
If you’re still having no success, turn off your device, whether it’s a computer, Android phone or iPhone, and then turn it back on. Then try restarting Gmail.
Turning a device off and back on is usually an easy and quick way to fix many problems with broken services
Turn off web browser extensions and add-ons
If the problem with Gmail seems to be limited to a particular web browser, chances are you’re using a browser extension or plugin that conflicts with Gmail.
The good news is that you can easily disable the extension and see if that solves the problem. Disable all extensions and see if that solves the problem. If it did, you can try re-enabling them one by one until you find the problematic extension that’s making Gmail not work.
Clear your browser cache
Finally, your browser cache may be preventing Gmail from working properly. To test this, try clearing your browser cache and cookies. The procedure depends on your device and the browser or app you are using.
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Gmail is a free email service from search engine operator Google.