GOG.com outages reported in the last 24 hours
The graph above shows real-time outages and issues reported by other players with GOG.com, a game launcher and store that hosts thousands of games and movies.
If you’re experiencing GOG.com glitches or outages, you can report them using the button at the top of this page. You can then describe the problem in more detail in the comments, where you can also find out more information from other users, or help someone who is experiencing the same bug but can fix it.
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Quick availability check of GOG.com
Here you can check the availability of “https://www.gog.com/en/“, where GOG.com can be found with links to important pages.
The check simulates a web load GOG.com. If the site loads fine, the check succeeds. If the site returns errors (i.e., as if it did not load) or the connection takes too long, the check fails.
However, this is a check of the site, not the service itself. So if you are experiencing, for example, a game optimization error, this check is not entirely appropriate.
This check is more for major outages that affect the whole infrastructure of the service where the game and also the website are down. It’s rare, but it can happen.
Why Is GOG.com Down?
GOG.com, the popular digital distribution platform for video games, occasionally experiences downtime or technical issues. When this happens, it can disrupt your gaming plans and access to your library.
To check if GOG.com is genuinely down or if it’s just an issue on your end, check if the outage happens only for you, or if other users reported any glitch.
If GOG.com is indeed experiencing server issues, there’s little you can do except wait for their technical team to resolve the problem. However, if the issue appears to be on your end, try clearing your browser cache and cookies, checking your internet connection, or using a different web browser. For persistent problems, contacting GOG’s customer support may be your best course of action.
Initial Steps to Diagnose the Issue
When facing connection issues with GOG.com, it’s crucial to identify the root cause. By systematically checking a few key areas, you can pinpoint whether the problem lies with GOG’s servers, your internet connection, or your browser settings.
Check GOG.com Server Status
Look for official GOG social media accounts, particularly Twitter, for any announcements about server maintenance or known issues.
Check the GOG forums or community pages. Other users may have reported similar problems, providing insights into widespread issues.
Examine Your Internet Connection
Run a speed test to ensure your internet connection is stable and fast enough for browsing.
Try accessing other websites. If multiple sites are inaccessible, the problem likely lies with your internet connection.
Restart your modem and router. Unplug them for about 30 seconds before plugging them back in.
If possible, try connecting to GOG.com using a different network, such as your mobile data or a public Wi-Fi hotspot.
Disable Browser Extensions
Browser extensions can sometimes interfere with website functionality. Temporarily disable all extensions and try accessing GOG.com again.
If the site loads correctly with extensions disabled, re-enable them one by one to identify the problematic extension.
Clear your browser cache and cookies. This can resolve issues caused by outdated or corrupted local data.
Try accessing GOG.com in a different browser or in incognito/private mode to rule out browser-specific issues.
Advanced Troubleshooting Techniques
When basic troubleshooting steps fail to resolve GOG.com connection issues, more advanced methods can often help. These techniques target specific areas that may be causing problems with accessing the platform.
Clear Cache and Cookies
Clearing your browser’s cache and cookies can resolve many GOG.com access issues. Start by opening your browser’s settings menu. Look for the option to clear browsing data. Select “Cached images and files” and “Cookies and other site data”. Choose to clear data from the last 24 hours or all time.
After clearing, close and reopen your browser. Try accessing GOG.com again. This process removes old or corrupted data that might be interfering with the site’s functionality.
If you’re using the GOG Galaxy client, you can clear its cache too. Exit the client completely. Navigate to the GOG Galaxy installation folder. Delete the “Cache” folder. Restart the client and attempt to connect again.
Examine Firewall and Antivirus Settings
Your firewall or antivirus software might be blocking GOG.com or the GOG Galaxy client. Check your firewall settings and add exceptions for GOG-related processes and URLs. In Windows Firewall, go to “Allow an app through Windows Firewall” and ensure GOG Galaxy is allowed.
For antivirus software, look for options like “Gaming Mode” or “Application Control”. Add GOG.com and GOG Galaxy to the trusted sites or applications list. Temporarily disabling your antivirus can help identify if it’s causing the issue, but remember to re-enable it afterward.
If you’re using a VPN, try disconnecting it. Some VPNs can interfere with GOG.com access. After making any changes, restart your computer and attempt to connect to GOG.com again.
Alternative Access Methods
When GOG.com is down, you can try other ways to access your games and account. These methods may provide a workaround until the main site is back online.
Use GOG Galaxy Client
GOG Galaxy offers an alternative way to access your game library when the main website is unavailable. Launch the client and sign in to your account. If successful, you’ll be able to view and download your games.
The client may cache some data locally, allowing you to play certain games offline. Check the settings to ensure offline mode is enabled.
If Galaxy won’t start, try running it as an administrator. Right-click the shortcut and select “Run as administrator”.
For persistent issues, consider using an older version of Galaxy with auto-updates disabled. This may bypass connection problems with newer versions.
GOG.com
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GOG.com
GOG.com (formerly Good Old Games) is a digital distribution platform for video games and films. It is operated by GOG sp. z o.o., a wholly owned subsidiary of CD Projekt based in Warsaw, Poland.