Waze down? Current outages and solutions
Waze services appear to be operating normally
How to fix problems with Waze
Start with the outage graph above. Navigation fails quietly and dangerously: the map keeps working while the traffic and routing behind it has stopped.
- Check whether traffic data is updating, not just whether the map loads
- Download an offline map for your area before you need it
- Try Waze on mobile data instead of Wi-Fi, or the other way round
- Make sure the Waze app and your browser are up to date
- Restart navigation rather than the whole route
- Restart your device - it clears more temporary faults than it has any right to
Frequently asked questions about Waze
The map works but routing does not.
Map tiles are often cached on your device while routing needs the service. That is why it looks fine until you ask it to take you somewhere.
Can I navigate without a connection?
With an offline map, yes, though without live traffic. It is worth downloading the area you drive in regularly.
How do I know if Waze is down for everyone?
Look at the outage graph above. A sudden spike in reports means the problem is on the Waze side and there is nothing to fix at your end. A flat graph points at something local - your connection, your device, or your account.
Waze is down. What can I actually do?
When the reports are widespread, waiting is the honest answer - the service is being restored by people who already know about it. Before you settle in, it is worth checking your internet connection and reloading Waze once, because that rules out the handful of causes that look identical from your side.
Why is Waze working for other people but not for me?
Outages are often partial. They can hit one region, one platform, or one group of accounts while everything else carries on. Your own connection, an old app version or a cached login can also produce a problem only you can see.