HER down? Current outages and solutions
HER seems to be online
Let’s look at how we can fix issues with HER
Check the outage graph. If there are many reports, the service may be temporarily unavailable.
- Restart the app
- Check your internet connection
- Clear app cache
- Update the app
- Log out and back in
- Try another device
FAQ
Why can’t I log into HER?
This may be due to outages or account issues.
How do I know if the service is down?
Check the outage graph.
Why are matches or messages not loading?
This may be caused by server or connectivity issues.
What can I do if the app is not working?
Try restarting or waiting if outages are reported.