Messenger Is Down? Current Problems, Outages and Solutions
Messenger is down or not working? See other users’ reports
In the chart, you can see reported Messenger outages and errors in web form directly on the Facebook website or mobile app. If Messenger isn’t working for you, use the button above the chart to let others know they’re not alone.
If Messenger is working for you but outages are happening on the Facebook web or app, let us know here.
Then if you have a specific problem, let us know in the comments at the bottom of the page. Other users who may have also experienced the problem and know what’s behind it can help.
Reporting services that aren’t working also helps other users who know that the fault isn’t with their device, so they don’t have to try to fix things by turning off other apps or changing various settings.
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Quick check for Messenger.com availability
Here you can check the availability of https://www.messenger.com, where the Messenger app works in web form (where we can also use the option to launch Messenger directly on Facebook.com).
The check is done by trying to connect to Messenger.com, and if everything goes smoothly within a few seconds, the button turns green. Otherwise, an error is returned and the button turns red.
It is also possible to use Messenger as a mobile app, but if that doesn’t work, it’s better to look at the graph at the beginning of the article, where users themselves report the service not working.
We don’t check the possibility of running Messenger on Facebook.com, because the usual situation is that although the site works, but sending and receiving messages or other functions don’t work, so in this case checking the Facebook site would not be so useful for finding any errors.
However, even if Messenger.com itself is working, it may mean that only sending or receiving messages is not working. So a successful check does not guarantee that everything is working properly.
So if you’re experiencing a bug in Messenger’s web version or mobile app, but Messenger.com or Facebook. are otherwise working, please report the outage using the button at the top of the page, and then describe it in the comments.
This will certainly help others who are experiencing this error, where it will be clear that the problem is not with you, but is some sort of outage that Meta, the company that Messenger falls under, needs to resolve on their end.
How to fix possible problems with Messenger
Let’s take a look at the possible reasons why Messenger may not be working as expected, as well as what to do about any outages.
Changes in the network or data cache
Messenger as a mobile app can stop working properly due to a number of things. For example, the problem could be when we change the network, for example from Wi-fi to mobile data, or vice versa, where the app doesn’t cope with the change.
In any case, it’s always a good idea to try closing and reopening the app, which may fix the errors.
Apps typically account for such network changes, but turning the app off and on, or restarting the whole phone, is usually a matter of a few (tens of) seconds, and a similar approach can fix many problems.
Messenger app is stuck
From here, it helps to close and reopen the app. Although both Android and iOS operating systems are very stable and outright app jams rarely happen, sometimes they just do.
Watch out for the address – the correct one is Facebook.com or Messenger.com
Messenger in web form works at Messenger.com or Facebook.com. It doesn’t work on others.
This is mainly related to the different endings in the addresses, but addresses like Facebook.com or similar are always wrong. Only .com is correct.
Messenger has simply crashed and needs to wait for recovery
If sending and receiving messages isn’t working, and you can see in the graph at the top of the page that other users are experiencing the problem, it’s quite likely that there’s a bigger outage.
It’s not just Facebook and Messenger that fall under Meta, but also Instagram or WhatsApp, for example, which will therefore go down at the same time because they run on the same infrastructure.
So if other users are also reporting problems, it’s very likely that they will simply have to wait for a resolution.
Typically, an outage of Messenger and other services lasts for hours, sometimes even a whole day. Unfortunately, there is nothing we can do about the outage, so we need to be patient and wait.
For more information, here are links to Facebook itself and other social networks where you can find out more about possible outages.
Alternatives for Messenger
If Messenger doesn’t work, you’ll probably need to either hang on until it works again, or use some alternative programs that work very similarly.
Perhaps trying them out is also a way to switch to a different way of messaging, since it’s probably not such a secret that Facebook uses and processes all conversations to target ads, for example.
Viber
Viber is one of the most popular apps, often winning in popularity among users who use both Messenger and Viber.
All the features like sending messages, photos, videos via data (i.e. we don’t pay for SMS or MMS) are there, plus the communication is encrypted so that even the operator itself doesn’t know what we’re talking about.
Viber works on Android phones, iOS, Huawei phones or Windows PCs.
DOWNLOAD VIBER FROM THE OFFICIAL WEBSITE HERESkype
Skype is owned by Microsoft. But in addition to video calling, it also offers a pretty good chat application. Again, Skype can be downloaded to PCs and all slightly more modern smartphones.
It’s easy to use and serves very well as an alternative from Messenger.
YOU CAN DOWNLOAD SKYPE FROM THE OFFICIAL WEBSITE HERESignal
Signal is one of the most secure chat apps that was created independently with the support of donations and grants.
All communication is encrypted so that no data can be misplaced or mis-transmitted to anyone other than the person you sent the message to.
Signal can be downloaded as a mobile app, or on Windows, Mac or Linux computers.
YOU CAN DOWNLOAD SIGNAL FROM THE OFFICIAL WEBSITE HEREWhatsApp is the most used chat application in the world, however, it also operates under the Meta umbrella, so in practice it belongs under Facebook. Back then, Facebook still bought WhatsApp in 2014.
While on one hand it is an obvious alternative, since everything falls under one company, a Messenger outage typically means an outage of other services, including WhatsApp.
So you can try the app, maybe it will work, but you’re better off using some that don’t fall under Facebook.
WHATSAPP CAN BE DOWNLOADED FROM THE OFFICIAL WEBSITE HEREMessenger/Meta on Twitter
Here you can see the latest Twitter posts of Meta, the company under which Messenger, Facebook, but also Instagram or WhatsApp fall. If Meta is dealing with a more well-known outage, you will very likely see this information on Twitter.
Messenger
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Messenger
Messenger is an app for sending and receiving messages. Messenger is available in web form on Facebook.com, or as a standalone mobile app. The application is owned by Meta Platforms, Inc.