Twitch not working? See other users’ reports
In the chart above, you can see the reported Twitch service outages for today and yesterday. If you’re also experiencing problems, use the buttons above the graph to let other users know that the outage is very likely on Twitch’s end, and therefore the problem is not on their device.
If it’s a problem with a specific feature, post in the comments below the article. Someone else may have encountered a similar problem and can advise on how to possibly resolve it.
Reporting a service that isn’t working will also help other users who won’t then try to fix the problem on their phone, tablet or computer, as the fault will obviously be elsewhere and will need to wait for a solution.
📝Table of Contents
Quickly check the availability of Twitch.tv
Here you can check the availability of“https://www.twitch.tv/”, the web version of Twitch.
During the check, which is done by clicking on the button, we will try to connect to Twitch.tv. If the connection is successful, the button will turn green, otherwise it will turn red.
However, it must be said that we are only checking if we are able to establish a connection with the site within a few seconds. We no longer check if all functions are working, such as sending messages or posting photos or videos.
If the site itself is working but only some functions are not working, the check will also pass.
In this case, if only some functions are not working, such as mainly playing videos, please report errors using the button above the article, and you can describe the errors in more detail in the comments below the article.
Similarly, we do not check the functionality of the Twitch mobile app, only the web version. If you are having problems with the app and something is not working, again, please report the bug and describe the issue in the comments.
General problems and solutions
Here you will find general reasons and solutions with Twitch. Then below you will find more detailed solutions for the web version on your computer, but also the app for phones and tablets.
See if others are experiencing problems with Twitch
Twitch has a complete outage very rarely, but it can happen. Our website Downalarm.cz collects reports from other users if this or that app or service is down. If multiple users are experiencing problems and report them using the button at the top of each service’s page, there’s a good chance it’s some sort of outage on Twitch’s end. You can also see when other users have reported problems in the graph, so you can also see when the problem occurred, but also if it’s already been fixed.
If you see multiple reports, that effectively means you need to wait, and the problems are very likely not occurring on your device. Once Amazon, the company that runs Twitch, has resolved the outage, the service will start working again.
On the other hand, if you’re the only one experiencing problems and you don’t see any reports, it’s possible that there’s a problem on your device, whether it’s a stuck update, drivers, or the app is stuck, so to speak. So if you don’t see any messages, there’s a better chance that you can fix the problem somehow, like with the tips and tricks below.
But if you have a problem with the web version or the mobile app, please report it using the button at the top of this page. This will help other users, and you can check back in a moment to see if the reports have come in. An easy way to do this is to bookmark this page in your browser (for example, by pressing Ctrl D or ⌘ D on a Mac) so you can access it easily.
Check your internet connection
Sometimes a Twitch page may load but videos won’t start, featured videos won’t load, or comments won’t load. Your browser or app may store data that eventually makes the page look loaded, but even though you’re not connected to the internet, or if you pause a video and then come back to it, for example, it may even play a bit more.
So check to see if other pages or sites are loading for you. If everything else loads normally, the problem is elsewhere. But if nothing else is working, it’s your internet outage, so no videos are playing either.
In general, then, it’s the dropped internet that needs to be fixed, not Twitch.
Try another device
If Twitch works on one device but not on another, it’s probably a fixable bug. If, on the other hand, the video doesn’t play anywhere, it’s more likely to be a bug on the service’s side and you’ll need to wait for a fix.
Blocked by employer or public wi-fi owner
Various services, typically social networks like Facebook, Twitter, Instagram, TikTok and others, but also streaming services like YouTube, Netflix, HBO Max, Spotify and others can be blocked on the device you are using or directly on the network you are connected to.
Typically, this applies to public wi-fi networks that aren’t meant to be overloaded with heavy apps, or even more typically on devices and networks at work where these non-work sites are blocked altogether.
So the solution is to use another device and another network where these sites are not blocked. So typically you can use your smartphone and your own mobile data.
Twitch just doesn’t work and you need to wait for the restoration
Especially if you can see in the graph at the top of the article that other users are also experiencing problems, it most likely won’t be an error on your side, but it will be an error on the side of Twitch itself.
In this case, unfortunately, there is no way to fix the error from your side, and you have to wait for the fix.
When outages like this happen, it usually takes a few hours before they are fixed.
You can also check out Twitch’s social profiles, which will likely also have information about major outages.
How to fix potential problems with Twitch in the browser on PC
Reload the video page
Sometimes an app or video can get stuck. The easiest fix is to try reloading the video by refreshing the page (you can use Ctrl R or ⌘ D on a Mac), or closing the browser tab and reopening it.
Sometimes the video may get stuck, something may not load properly, or some other error may happen. Reloading the page, or closing and opening the video tab, will very often solve the problem of a broken Twitch.
Check that your browser and graphics drivers are up to date
An out-of-date browser may be to blame. In general, you should always keep this program, whether it’s Chrome, Firefox, Opera, Safari or any other, up to date. Failure to keep them up to date means security risks, as well as non-functioning especially modern services like Twitch.
Likewise, check your computer drivers are up to date. To set up and update drivers in Windows, press Win X, then select Device Manager, then click Graphics Adapters. You then right click on these adapters and select update. Windows will also eventually tell you that they are up to date, so there is nothing to do. Outdated drivers aren’t typically the cause of a broken Twitch, but updating them is still very quick and worth a shot.
Generally the more common cause is an out-of-date browser, so it doesn’t want to download and install updates. You usually need to turn the browser off and on for the changes to take effect.
Delete cookies and other site data
The browser may have stored erroneous data, which the browser then goes on to use, but because it’s erroneous it leads to broken services. So you need to delete cookies or other website data.
Beware, deleting cookies means that you will have to log in to all websites again, for example, and various settings that the website remembers will disappear (for example, you will get pop-up bars to allow cookies).
So you may only want to delete data from certain websites. For example, in Google Chrome, go to Settings, then select Privacy & Security from the left menu, then Site settings. Then you need to select Third-party cookies. You then click on See all site data and permissions.
Instead of clicking through this, you can also put “chrome://settings/content/all” in the address bar (where you type the site addresses) without the quotation marks.
In Mozilla Firefox it’s easier, and in settings you select Privacy and Security, and then Manage Data.
Either way, you’ll get to the stored data for each site, which you can delete one by one. So if you delete a site’s cookies and data, you won’t have to log in again everywhere, but only on that one site.
Check your browser extensions and add-ons
Different add-ons can create incompatibilities between your browser and a service like Twitch. Typically, this can include ad blockers like AdBlock. If Twitch doesn’t work, try disabling all add-ons and trying again. If the videos play fine, an add-on is probably to blame.
Then, just turn on one extension at a time to see which one it was.
Watch out for the address – the correct one is Twitch.tv
If this is the case, check that you are indeed at the correct address, which is Twitch.tv.
Any other endings like .co.uk, .eu or any other similar ones are not correct and would make the site look like a broken or most likely a fraudulent site. If you try to visit Twitch.com, you will be redirected to the correct address.
Likewise, check to see if you made a typo in the address, which would also result in a broken site or a visit to a non-official site. Typos are especially concerning for those who didn’t go to Instagram via a saved bookmark, but typed the address into the address bar manually.
How to fix potential problems with Twitch on your phone and tablet
Here’s a look at possible problems and solutions with the mobile app. Download links can then be found here:
Twitch app not working? Try restarting it
The app may have gotten stuck somewhere and that’s why it’s not working properly. The easiest thing to do is to turn the app off and back on, or turn the whole phone off and on.
Clear the app’s cache and data
Similar to the web version, apps also store various data that can cause problems over time or cause the app to malfunction or play videos incorrectly. For example, typically an ad will run for a video, but not the video itself, which will get stuck.
The solution is then to clear the cache on your phone. Fortunately, this is pretty easy.
- On iOS devices (i.e. iPhone or iPad), the easiest way to uninstall and reinstall the app is to
- On Android devices, go to Settings > Apps > Twitch > Storage > Clear data
Twitch on Twitter
Here you can find the latest Twitch messages on Twitter. If the app is experiencing outages, it will usually just let you know via Twitter, so this information can come in handy.
- Overall rating
Twitch is a live streaming sharing platform, most commonly used for streaming games, but also talk shows and reports.